Terms of Sale
Last updated: 17 August 2026
These Terms govern all sales by BetterChem ("BetterChem", "we", "us") to you. By placing an order you accept these Terms, the Research Use Policy, the Disclaimer, and the Privacy Policy.
1. Eligibility
You must be at least 21 years of age and a qualified researcher, or purchasing on behalf of a research institution, and you must satisfy the conditions in the Research Use Policy. Orders that do not meet these conditions may be refused.
2. Orders and acceptance
Your order is an offer to purchase. No contract is formed until we confirm acceptance and dispatch the material. We may decline any order in whole or in part, including after payment, in which case we will refund the amount paid for any part not supplied.
3. Pricing and payment
Prices are stated in U.S. dollars and exclude taxes, duties, and shipping unless stated otherwise. We may correct pricing errors at any time before dispatch. Payment must clear before dispatch.
4. Product information
Specification data is provided for identification. Certificates of analysis describe the specific lot identified on the certificate. Quantities are nominal fill weights subject to normal manufacturing tolerance. We may substitute an equivalent lot of the same material.
5. Permitted use
All materials are supplied for in vitro laboratory research only and are not for human or veterinary use. Use is governed by the Research Use Policy, which is incorporated into these Terms. Breach of that policy is a material breach of these Terms.
6. Title and risk
Title and risk pass on delivery to the address you provide. You are responsible for inspecting materials on receipt and for safe storage thereafter.
7. Warranty
We warrant that, at the time of dispatch, each material conforms in identity and purity to its certificate of analysis for the supplied lot. This is the only warranty we give.
To the fullest extent permitted by law, all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, are disclaimed. We give no warranty of biological activity, physiological effect, or suitability for any research application.
8. Non-conforming materials
Claims that a material does not conform to its certificate must be made within 14 days of delivery, with the lot number and supporting analytical data. Our sole obligation, at our election, is replacement or refund of the price paid.
9. Limitation of liability
To the fullest extent permitted by law, our aggregate liability arising out of or relating to any order shall not exceed the amount you paid for the material giving rise to the claim. We shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profit, data, or research outcomes.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
10. Indemnity
You agree to indemnify BetterChem on the terms set out in the Disclaimer.
11. Export and compliance
You are responsible for compliance with all applicable export controls, sanctions, import requirements, and local law. You represent that you will not export, re-export, or divert any material in breach of applicable law.
12. Suspension and termination
We may suspend or terminate your access to the catalogue, and refuse future orders, where we believe in good faith that you have breached these Terms or the Research Use Policy.
13. Changes
We may amend these Terms at any time. The version in force at the time you place an order governs that order.
14. Governing law and venue
These Terms are governed by the laws of [STATE, to be completed], without regard to conflict of laws principles. The exclusive venue for any dispute is [COUNTY AND STATE, to be completed].
15. Entire agreement
These Terms, together with the Research Use Policy, Disclaimer, and Privacy Policy, constitute the entire agreement between you and BetterChem regarding your purchase. If any provision is held unenforceable, the remainder continues in effect.